Redressal Mechanism at Stock Exchanges:
1. As per SEBI guidelines regarding the investor service centers.
At present, the stock exchanges having nationwide terminals,
such as National Stock Exchange of India Ltd. (NSE),
Bombay Stock Exchange Ltd. (BSE) and MCX Stock Exchange (MCX-SX)
operating in equity as well as equity derivative segments are providing investor
grievance redressal mechanism and arbitration facility
(arbitration as well as appellate arbitration) at
four regional centers (Delhi, Mumbai, Kolkata and Chennai).
2. With a view to increase investor confidence in the securities market
and in order to make it more convenient to the investors to file their
grievances and arbitration cases near to their places, SEBI has initiated steps
to set-up this facility by stock exchanges at more centers after examining
the data on complaints and arbitrations filed by investors from various regions.
In consultation with all the major stock exchanges, it has been set
up by respective stock exchanges:
“NATIONAL STOCK EXCHANGE”
“BOMBAY STOCK EXCHANGE”
“MCX STOCK EXCHANGE”