# Consortium Securities Limited
IGR Mechanism at Stock Exchanges
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Investor Grievance Redressal Mechanism at Stock Exchanges:


1. As per SEBI guidelines regarding the investor service centers. At present, the stock exchanges having nationwide terminals, such as National Stock Exchange of India Ltd. (NSE), Bombay Stock Exchange Ltd. (BSE) and MCX Stock Exchange (MCX-SX) operating in equity as well as equity derivative segments are providing investor grievance redressal mechanism and arbitration facility (arbitration as well as appellate arbitration) at four regional centers (Delhi, Mumbai, Kolkata and Chennai).


2. With a view to increase investor confidence in the securities market and in order to make it more convenient to the investors to file their grievances and arbitration cases near to their places, SEBI has initiated steps to set-up this facility by stock exchanges at more centers after examining the data on complaints and arbitrations filed by investors from various regions. In consultation with all the major stock exchanges, it has been set up by respective stock exchanges:


“NATIONAL STOCK EXCHANGE”


“BOMBAY STOCK EXCHANGE”


“MCX STOCK EXCHANGE”

 
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"ATTENTION INVESTORS - 1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
3. Pay 20% upfront margin of the transaction value to trade in cash market segment.
4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
.......... Issued in the interest of Investors"

"Prevent Unauthorized Transactions in your demat / trading account --> Update your Mobile Number / email ID with your stock broker / Depository Participant. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL / CDSL on the same day." - Issued in the interest of investors."

SCORES facilitates you to lodge your complaint online with SEBI and subsequently view its status.

UPDATE YOUR LATEST KYC- "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary."

© Copyright 2009, all rights reserved with Consortium Securities Pvt. Ltd. CIN-U74899DL1994PTC058772
SEBI Regn. Nos. :: INZ000183831 (NSE, BSE, MSEI, MCX) :: INP000003658 (PMS) :: INA100011562 (RIA) :: 3066 (ARN)